At ScreenshotAPI, we are committed to providing you with a seamless and reliable screenshot experience. As developers ourselves, we understand the importance of dependable tools and services that help bring your projects to life. Our mission is to ensure that you can trust our API to meet your needs, and we strive to uphold the highest standards of quality and performance in all that we do. Whether you're capturing website screenshots for testing, reporting, or analytics, we’re here to support you every step of the way.
To demonstrate our dedication to service reliability, we have established a clear and transparent policy regarding outages. An outage is defined as a period during which the ScreenshotAPI.net API is unavailable to all users for more than three consecutive hours within any calendar day. This time frame is measured from 12:00:01 AM PST to 11:59:59 PM PST on the same day. If such an outage occurs three or more times within a single calendar week (Monday through Sunday), you have the right to terminate your agreement with ScreenshotAPI.net. This provision is designed to give you peace of mind, knowing that we are accountable for delivering consistent and reliable service.
Should you decide to terminate your agreement due to repeated outages, the process is straightforward. You must provide written notice to ScreenshotAPI.net within one calendar week of the third outage, indicating your intention to terminate the agreement. Upon receiving and accepting your termination request, ScreenshotAPI.net will refund the amount you paid for the latest term. This refund policy reflects our commitment to fairness and ensures that you are not penalized for service interruptions beyond your control.
We understand that reliability is just one aspect of exceptional service. If you ever encounter issues or require assistance, our team is ready to help. You can reach out to us via email at info@screenshotapi.net or go to Help Desk for prompt support. Whether you have questions about our API, need technical assistance, or want to explore advanced features, we are here to provide solutions and guidance tailored to your needs.
At ScreenshotAPI, your satisfaction is our priority. We value your trust and are continuously working to enhance our services to exceed your expectations. By choosing ScreenshotAPI, you’re not just using an API—you’re partnering with a team that is dedicated to your success. Thank you for trusting us with your projects, and we look forward to supporting you on your journey.
